(Direct email communication is available via the chatbot)Ģ. If you have any issues using the service, please check the instruction manual, FAQ or contact the Digital Agency directly. Questions and Troubleshooting for Visit Japan Web This service is for both international travelers and Japanese citizens and this can be used for Quarantine, Immigration, and Customs declaration procedures. Visit Japan Web is a web service for smooth arrival procedure at airport. For those who entering Japan from China Updated Register with Visit Japan Web (answer the Ministry of Health questionnaire as part of registration)Ĥ. Japanese dual citizens should enter on their Japanese passport.Ģ. A valid vaccine certificate OR negative PCR test certificate (see below)ģ. Your valid visa and passport OR visa exempt passport. It is requested that all travelers use Visit Japan Web, as it will take an extended period of time to confirm documents for those who do not use it.ġ. All non-Japanese entrants to Japan still require 1) a valid visa and passport OR a visa exempt passport and 2) a negative PCR test OR proof of vaccination and should 3) be registered with Visit Japan Web, so please read on, including for information on travelling with children.
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